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We remain mobilized and ready to assist customers impacted by the wildfires across the country. Claims can be submitted via phone (1-866-692-8482) or by an Electronic Notice of Loss form on our website.

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Buying a car

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Buying your first home

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What's new at Aviva

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Aviva Cyber Insurance for your household

Defend against digital risks with a full range of services to protect you and your family from potential cyber vulnerabilities.

Our second annual Sustainability Report

Find out how we’re tackling the climate crisis and investing in Canada’s society and economy to create a better tomorrow for future generations.

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What are businesses most concerned about in 2023?

Discover the latest trends and risk management support in the Aviva Canada Risk Insights Report.

View the report here

Meet our 2023 Communities

We are pleased to announce the selected communities for 2023 funding under our Charged for Change program. We look forward to seeing these projects deliver greater access to electric vehicle charging infrastructure for local residents and businesses.

Our Net Zero carbon plan by 2040

We’re taking bold action on climate for our customers, communities and our people.

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Aviva Cyber Insurance for Business

Aviva Enterprise property policyholder?

Protect your business even more with Aviva Cyber Insurance for Business, a comprehensive cyber insurance plan for your growing business.

Make your claim your way

Now you can tell us your story through our new online digital claims tool. You choose when you submit your claim and how we notify you of the progress by e-mail or text.

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Questions every homeowner should ask about their property

Don't let your vehicle catch a cold

Basement Flooding: How to avoid standing in knee deep in water

Learn more about tenant insurance from Aviva

Aviva Broker and Customer Awards

Canadian HR Reporter 5-Star Diversity, Equity and Inclusion Employer 2023

Awarded 5-Star DE&I Employer for outstanding efforts to create a workplace culture where people can be themselves and thrive.

See list of winners

Toronto Star Readers’ Choice 2022

Named Best Insurance Company (Diamond), and Best Car Insurance Company (Diamond).

See Best Insurance Company winners

See Best Car Insurance Company winners

Insurance Business Canada Awards 2022

Awarded P&C Insurer of the Year.

See list of winners

Insurance Business Canada 5-Star Carrier Awards 2022

Awarded 5-Star Carrier winner in product innovation, range of products and overall service level.

See list of winners

ICTA People's Choice Technology Award (PICTA)

Named 2022 Insurance-Canada.ca People’s Choice Technology Award winner.

See list of winners

Insurance Business Canada 5-Star Awards 2021: Construction Insurance

Awarded for its market-leading construction insurance coverage.

See list of winners

Insurance brokers, the right choice for you

Get expertise for your insurance needs from coverages, pricing options, claims support and discounts

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Make a claim or Call us or FAQ

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There when you need us
1-866-MYAVIVA (1-866-692-8482)

Call us and a claims care advisor will ensure you receive fast, reliable and personal support. Or submit your claim online.

Submit your auto claim

Submit your property claim

Call us

For general inquiries call
1-800-387-4518

TTY:
1-800-855-0511

Monday to Friday: 8:00 am - 8:00 pm ET

FAQ

What is insurance?: Insurance is a safety net to protect you and your family’s financial well-being in the case of an unexpected loss. It is a legal arrangement that guarantees support in the event of a covered accident or incident.
Is the insurance industry regulated?: Yes, by provincial governments whose role it is to ensure fairness and quality in the industry.
How do I make a claim?: If you’re in a car accident or something happens to your home, claims experts will walk you through filing a claim. Call 1-866-692-8482 to begin.

Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Auto Insurance

Whether you need car insurance for one or more vehicles, our insurance representatives will help you find the coverage you need.

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Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Home Insurance

Whether you own a house, condo, or rent, our insurance agents will help you find the right protection for the things that matter most to you.

Postal Code

Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Auto Insurance
Home Insurance

Whether you need car insurance for one or more vehicles, our insurance representatives will help you find the coverage you need.

Postal Code

Whether you own a house, condo, or rent, our insurance agents will help you find the right protection for the things that matter most to you.

Postal Code