Our commitment

At Aviva Canada, we're committed to meeting the needs of all our customers

We strive to:

  • ensure we identify and remove all barriers faced by persons with disabilities
  • provide our goods or services in a way that respects the dignity and independence of those with disabilities

If we don’t get it right the first time, we promise to work hard to exceed your expectations and ensure all staff understands that our customers with disabilities may have different needs but want to be treated equally.

Our ultimate goal is to meet and surpass expectations when serving customers with disabilities. Comments on our services regarding how well these expectations are being met are welcome and appreciated.

Accessibility Policy

Aviva Canada Multi-Year Accessibility Plan

Click here for our feedback form.

TTY 1-800-855-0511