About Aviva

Welcome to Aviva

There are some things you can plan for and some things you can't. At Aviva, we're committed to delivering peace of mind by making sure you have the insurance you need should the unexpected happen.

From your home, car and business to your motorcycle, RV or cottage - we've got you covered. We work closely with our broker partners and take the time to listen and understand what matters most to Canadians like you, so we can offer products and services designed to meet your needs.

We are Aviva Canada

Aviva Canada is one of the leading property and casualty insurance groups in the country, providing home, automobile, lifestyle, and business insurance to 2.4 million customers. As a subsidiary of UK-based Aviva plc, Aviva Canada has more than 4,000 employees focused on creating a sustainable future for our people, our customers, our communities and our planet. In 2021, Aviva plc announced Aviva’s global ambition to become a net zero carbon emissions company by 2040.

Care

Commitment

Community

Confidence

Our Heritage

We've been looking after Canadians for a long time. Learn more about how Aviva grew into the company we are today.

Member Companies

Learn more about Aviva Canada and our family of wholly owned companies.

Sustainability

Caring about community

We recognize that being a good business means being a good corporate citizen too. Find out more about how we work to help make Canada a better place to live.

24/7 Claims Service

Having a claim can be stressful. That's why it's simple for customers to report a claim 24/7 and get back to normal as quickly as possible.

Broker Advantage

Get expertise & advice

With an insurance broker you'll get the personalized service you deserve from a licensed professional.

Catastrophe Response

Support during a disaster

Take comfort knowing we're here for you if a natural calamity or unprecedented accidents happens.

Customer Service

We care more

Find the contact information you need to make a claim, make changes to your policy or for general inquiries.

Media Centre

Read or download our latest news, get contact information for our media team and more.

Customer Blog

Information for you

Find helpful safety tips, insurance information and more in our blog - a great resource for customers like you to learn more from our experts.

Guaranteed Repairs

Get the job done right

Receive high-quality repairs and customer service from a nation-wide network of preferred vendors.

Fraud Prevention

We look out for you

Did you know that insurance fraud costs everyone - including you? We're serious about taking action against fraud, and you can help.

Credit Card Payment

We make it easy to do business with us. Pay your premium online with your Visa, MasterCard or American Express Card.

Aviva plc

We are the UK’s leading Insurance, Wealth & Retirement business and have operations in the UK, Ireland and Canada. We also have international investments in China and India.

We help our 18.7 million customers make the most out of life, plan for the future, and have the confidence that if things go wrong, we’ll be there to put it right.

We have been taking care of people for 325 years, in line with our purpose of being ‘with you today, for a better tomorrow’. In 2022, we paid £23.2 billion in claims and benefits to our customers.

Aviva is a market leader in sustainability. In 2021, we announced our plan to become a Net Zero carbon emissions company by 2040, the first major insurance company in the world to do so. We are aiming to have a cut of 25% in the carbon intensity of our investments by 2025 and of 60% by 2030; and Net Zero carbon emissions from our own operations and supply chain by 2030. Find out more about our climate goals at www.aviva.com/climate-goals/and our sustainability ambition at www.aviva.com/sustainability.

As at 30 June 2023, total Group assets under management at Aviva Group were £358 billion and our estimated Solvency II shareholder capital surplus is £7.6 billion. Our shares are listed on the London Stock Exchange and we are a member of the FTSE 100 index.