Possible Canada Post service disruption
Speak to your insurance representative about electronic options
Easy ways to stay on top of your insurance needs
A possible Canada Post national service disruption may cause delays in mail delivery. We are monitoring the situation closely and taking steps to ensure you have alternative options during this time.
Pay your premium online
It’s important to keep up with your regular payments to maintain your insurance coverage. Here are some safe and effective online payment options.
Get your claim payment
If you are eligible for a claim payment, speak with your claims representative to arrange direct deposit to your bank account or Electronic Funds Transfer (EFT).
If EFT is not an option, we will send payments of over $200 to you by cheque via courier. All other payments will be securely held until the strike is resolved.
1-866-692-8482
Access your documents
You can get your documents delivered electronically by contacting your insurance representative.
Contact Aviva Direct®1
Contact your broker
Get temporary proof of auto insurance
By law, drivers are required to carry proof of auto insurance. If you’ve purchased or renewed your insurance policy, you can get a temporary electronic pink slip during this time.
Contact Aviva Direct®1
Contact your broker
1Aviva Agency Services Inc., also referred to throughout this webpage as "Aviva Direct" distributes insurance products underwritten by S&Y Insurance Company and Aviva Insurance Company of Canada. The insurance products we distribute in Ontario and Québec are underwritten by S&Y Insurance Company. In Québec, Aviva Agency Services Inc. is registered as a damage insurance agency.
Aviva Agency Services Inc., S&Y Insurance Company and Aviva Insurance Company of Canada are all subsidiaries of Aviva Canada Inc.
MyAviva® is available to customers in Ontario, Alberta and Quebec with home and/or auto insurance coverage with S&Y Insurance Company.
The content on this page is for information purposes only. Copyright in the whole and every part of this site belongs to Aviva Canada Inc., unless otherwise indicated, and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form or in or on any media to any person without the prior written consent of Aviva Canada Inc. Trademarks, including Aviva and the Aviva logo, are all owned or used under license from the licensor.