General insurance knowledge centre
Frequently asked questions
It’s our hope that you will find very useful answers to some common insurance questions.
What is insurance?
What types of insurance can I obtain through the assistance of Aviva Agency?
Is the insurance industry regulated?
How do I make a claim?
How do I withdraw my consent to having informational electronic communications sent to me?
Why should I have auto insurance?
Are other drivers insured to drive my car?
How much auto insurance is enough?
What does it mean when my insurance company says I am "at fault/not at fault"?
What is the “no-fault” insurance system?
What is the Alberta "grid" system and how does it affect rates?
How are auto premiums calculated?
How do I reduce my insurance costs?
How can I reduce my deductible?
†Coverage and add-on features may vary/be available in select provinces, and conditions, limitations, restrictions and/or eligibility requirements may apply. Please speak with an agent to see if you qualify.