
Winter is coming

Aviva is working hard to help customers in the wake of the major storms across parts of Ontario and Quebec. We continue to see very high call volumes and we appreciate your patience as we work to process your claim. Priority service is on the claims with the worst damage and those where further damage could occur.
There when you need us
1-866-MYAVIVA (1-866-692-8482)
Call us and a claims care advisor will ensure you receive fast, reliable and personal support. Or submit your claim online.
For general inquiries call
1-800-387-4518
TTY:
1-800-855-0511
Insurance is a safety net to protect you and your family’s financial well-being in the case of an unexpected loss. It is a legal arrangement that guarantees support in the event of a covered accident or incident.
Yes, by provincial governments whose role it is to ensure fairness and quality in the industry.
If you’re in a car accident or something happens to your home, claims experts will walk you through filing a claim. Call 1-866-692-8482 to begin.