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COVID-19: How we are supporting customers, employees, brokers and communities
Make a claim or Call us or FAQ
Make a claim
There when you need us
1-866-MYAVIVA (1-866-692-8482)
Call us and a claims care advisor will ensure you receive fast, reliable and personal support. Or submit your claim online.
Call us
For general inquiries call
1-800-387-4518
TTY:
1-800-855-0511
- Monday to Friday
- 8:00 am - 8:00 pm ET
FAQ
- What is insurance?
Insurance is a safety net to protect you and your family’s financial well-being in the case of an unexpected loss. It is a legal arrangement that guarantees support in the event of a covered accident or incident.
- Is the insurance industry regulated?
Yes, by provincial governments whose role it is to ensure fairness and quality in the industry.
- How do I make a claim?
If you’re in a car accident or something happens to your home, claims experts will walk you through filing a claim. Call 1-866-692-8482 to begin.