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We remain mobilized and ready to assist customers impacted by the wildfires across the country. Claims can be submitted via phone (1-866-692-8482) or by an Electronic Notice of Loss form on our website.

At-fault or Not-at-fault claim: the impact on your insurance premium

You know that your insurance premium will go up after an at-fault claim. What you may not be aware of is that there are unique situations in which your premium may be affected even if you’re not to blame for the damage or property loss.

This may happen in case of theft, vandalism, glass breakage or a hit and run, ie, when there is no opportunity to claim against the other party’s insurance policy. If the damage is minor, such as a broken side mirror, a shattered window or cosmetic body damage, it may be more cost effective to repair it without involving the insurance provider, depending on the cost of the deductible as well as the potential rise in the insurance premium.

One way to safeguard against this is with Claim Protector coverage. With this coverage, whether it’s an at-fault or no-fault claim, your premium won’t increase for six years. And, you can choose to protect one claim or two claims. However, this endorsement doesn’t protect your premium against any other increases such as rate changes that may impact your premium.

Speak to your insurance broker to see if you qualify for this coverage.

The content in this article is for information purposes only and is not intended to be relied upon as professional or expert advice. Aviva and the Aviva logo are trademarks of Aviva plc. and are used under licence by Aviva Canada Inc. and its subsidiary companies.

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FAQ

What is insurance?: Insurance is a safety net to protect you and your family’s financial well-being in the case of an unexpected loss. It is a legal arrangement that guarantees support in the event of a covered accident or incident.
Is the insurance industry regulated?: Yes, by provincial governments whose role it is to ensure fairness and quality in the industry.
How do I make a claim?: If you’re in a car accident or something happens to your home, claims experts will walk you through filing a claim. Call 1-866-692-8482 to begin.

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Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Auto Insurance

Whether you need car insurance for one or more vehicles, our insurance representatives will help you find the coverage you need.

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Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Home Insurance

Whether you own a house, condo, or rent, our insurance agents will help you find the right protection for the things that matter most to you.

Postal Code

Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Auto Insurance
Home Insurance

Whether you need car insurance for one or more vehicles, our insurance representatives will help you find the coverage you need.

Postal Code

Whether you own a house, condo, or rent, our insurance agents will help you find the right protection for the things that matter most to you.

Postal Code