COVID-19: stay up-to-date, stay safe

COVID-19 update

At Aviva, we help people and businesses restore their lives back to normal as quickly as possible after a claim. We’re there to support customers after a fire, an auto accident or a natural disaster – and help them come back strong.

Since the start of the COVID-19 pandemic in March 2020, we’ve offered various temporary relief measures – both immediate and longer-term, amounting to over $147 million in total relief, to help impacted customers and businesses. In March 2021, we further reduced personal auto insurance premiums and passed on savings to drivers in Ontario.

For many of us, the pandemic has been one of the most difficult periods we have ever faced. In communities across Canada, we have pulled through this by coming together and supporting one another the best way we can. We know many are hopeful for a return to life as normal.

As provinces re-open, businesses re-start and more cars get back on the roads, we’ll continue to monitor and adjust our relief measures. 

As we return to normal, we remain committed to being there for our customers, brokers and communities, in good times and bad.

Frequently Asked Questions (FAQs)

  • Your health and safety is our priority

  • Aviva cares and is here to help

  • Billing

  • Claims