What to do after a minor car accident: Essential steps and tips

A crash course in minor collisions

Minor car accidents are stressful, even when no serious injuries are involved. Knowing what steps to take in the immediate aftermath can help reduce the stress of the situation and help you stay prepared, especially when it comes to working  with your insurance company and managing claims. Here’s a guide to walk you through what to do after a minor car accident.

Key takeaways

  • Prioritize safety by moving vehicles to the side of the road, turning on hazard lights, and checking for injuries before anything else.
  • Document the scene thoroughly, and collect information such as insurance details, licence plate numbers, photographs and any police reports, to ensure a smooth claims process. 
  • Contact your insurance company as soon as possible following a minor car accident to report the incident and follow their guidance on the next steps, including repairs and potential rental car arrangements.

What's considered a minor car accident?

When you’re dealing with an accident, it’s important to understand the type in order to take the appropriate steps.

While a major accident could involve significant damage, injuries requiring medical attention, airbag deployment, or police intervention, a minor one typically involves low-speed collisions with little to no visible vehicle damage and no serious injuries.

Minor accidents might include fender benders in parking lots, rear-end collisions in traffic, or scraping another vehicle while turning or parking. In most cases, the vehicles may still drivable, and emergency services may not be required. This is the type of accident you’ll learn how to approach efficiently and responsibly in this article.

1. Ensure safety first

After a minor car accident, your first priority should always be safety. If possible, move the vehicles to the side of the road to prevent further incidents and turn on your hazard lights to alert other drivers. This is particularly important if you're on a busy road or highway. If you can’t move the vehicles, stay in the car with your seatbelt on until it’s safe to exit.

Once you’re in a safe spot, check for any injuries to yourself and others.

2. Call emergency services (if necessary)

If anyone is injured, call 911 right away. In Canada, calling the police is not always required after a minor car accident, but there are certain situations where it’s advisable. If there are injuries, significant damage, it's best to involve the police.

In some provinces, a collision reporting centre may be required for minor accidents, so follow any specific instructions based on your location.

If the police are called to the scene, they will likely create a police report. This report will be helpful for your insurance company later in the claims process. It’s also an official record of what happened.

3. Document the scene of the accident

One of the most important things to do after a minor car accident is to document everything thoroughly. If it’s safe to do so, take clear photos of the vehicles involved, their positions, any damage, and the surrounding area. If road conditions or weather factors (e.g., ice, heavy rain) could have contributed to the accident, make sure to capture these as well.

4. Exchange information

Once you’ve ensured everyone is safe and documented the scene, it’s time to exchange information. This includes:

●      The other driver’s full name, address, and contact number 

●      Driver's licence number and insurance information

●      Insurance policy number

●      Licence plate numbers of all vehicles involved

●      Witness contact information (briefly note their observations of the accident to help with future reference or testimony)

Make sure to keep a copy of this information for your records. This documentation will be beneficial when you contact your insurance provider to report the accident. Don’t admit fault at the scene. It’s best to stay calm, collect the necessary details, and let the insurance companies and authorities determine fault later.

5. Report the accident to your insurance company

Call your insurance company immediately after a minor car accident to report the incident. Even if the damage seems minimal, you must notify your insurer.

If you’re uncertain about the claims process, your insurance representative will guide you through the next steps. Be prepared to provide them with the insurance information you gathered and a copy of the police report number if applicable.

The insurance company will also inform you about the next steps in the claims process and how to proceed with repairs, and rental cars if required.

6. Determine fault and file an insurance claim

After reporting the incident, your insurance provider will help determine fault based on all information collected. In Canada, fault determination rules can vary by province, so it’s important to understand how your local laws apply.

Once fault has been determined, your insurance company will guide you through the claims process. Depending on the specifics of your policy, a deductible may first apply before you are eligible for compensation for vehicle repairs, medical expenses, and even the cost of a rental car.

7. Follow up with any medical attention

Even if the accident seemed minor and you didn’t experience injuries immediately, following up with a doctor is always a good idea.

If you experience any discomfort after the accident, report the accident to your health insurance provider.

8. Understand how a minor car accident affects your insurance

Knowing how a minor car accident might impact your car insurance rates is important and it’s always best to discuss your situation with your insurance representative.

9. Take steps to avoid future accidents

While no one can predict an accident, following safe driving tips such as knowing how to avoid potholes and taking the proper steps after an accident can ensure you’re better prepared for the future. Keep your car insurance current, and ensure your coverage is tailored to your needs. Review your policy regularly to make sure you have the proper protection—for example, collision coverage if needed.

Peace of mind after the accident

Knowing what to do after a minor car accident can make navigating a stressful situation easier. Prioritizing safety, properly documenting the scene, and reporting the incident to your insurance company ensures a smoother claims process and better outcomes.

Being well-prepared, staying calm, and immediately taking the proper steps can make all the difference. Take a deep breath, remain organized, and trust that the process will be manageable. Your insurance provider is there to help, and with the right approach, you’ll get back on track quickly.

Read more like this

This article is intended for general informational purposes only and should not be considered as professional or expert advice. While every effort has been made to ensure the accuracy of the information provided, Aviva does not accept liability for any actions taken based on its content. Please speak with your Aviva insurance representative if you would like to learn more.

Copyright in the whole and every part of this site belongs to Aviva Canada Inc., unless otherwise indicated, and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form or in or on any media to any person without the prior written consent of Aviva Canada Inc.