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Your home has many systems that work in the background to help keep it running smoothly. We don’t give them a lot of thought - until one of them stops working. Things like your heating, plumbing, and electrical systems need to be maintained to keep them in good working order. Fix and repair minor household issues before they become bigger ones with our home repair service program that gives you access to local contractors, trade professionals and more.
What does Home Repair Assure cover?
Home Repair Assure covers parts, services and labour to repair issues typically found in many Canadian homes. This is an optional add-on that you can buy to enhance your home insurance coverage.
It provides up to a maximum of $2,000 per claim (with a $5,000 per policy term limit) for easy access to local contractors and trade professionals to help repair common household issues after your warranty expires.
Covered repairs may include:
- air conditioning/heat pump
- heating system breakdown such as natural gas, electric heating equipment
- owned hot water tanks (excluding tankless)
- internal plumbing issues within your home's foundation, walls or drainage (for even more comprehensive coverage consider adding Service Line Coverage)
- internal electrical systems such as wiring, electrical panels, switches, outlets, receptacles and built-in exhaust fans
- internal gas supply line
- pest removal for squirrels, chipmunks, mice or rats, excluding white rats
- security assistance following a claim to provide temporary enclosure or sealing of broken windows or doors, security personnel or other measures to help protect your home or detached private structure
If you have a repair concern, call the toll-free number found in your policy documents and we’ll refer you to a contractor or trade professional.
Services you receive under this program won’t affect your claims history or claims-free discount and all work done is backed by a $1,000 workmanship guarantee1.
Home Repair Assure also gives you unlimited access to answers about repair issues in your home. For repairs not covered under this optional add-on, our home repair referral program can help you find local trade professionals. This referral service is also available to policyholders who have questions about home renovations.
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This content is for information only. The insurance products described here are subject to terms, conditions, restrictions and exclusions, which are outlined in our final policy or endorsement wording. Please speak with your Aviva insurance representative if you would like to learn more including whether these insurance products are available in your province or territory. These insurance products are underwritten by insurers in the Aviva Canada group of insurance companies, which are subsidiaries of Aviva Canada Inc. Aviva and Aviva logo are trademarks used under license from the licensor.
The Home Repair Assure endorsement can be added to homeowners (primary and secondary) and condominium policies underwritten by Aviva Insurance Company of Canada, Traders General Insurance Company, Aviva General Insurance Company, and S&Y Insurance Company in all provinces except Quebec, if eligibility requirements are met. In Quebec, it is available for homeowners (primary and secondary) and condominium policies underwritten by Aviva Insurance Company of Canada and Traders General Insurance Company, if eligibility requirements are met.
1 Workmanship guarantee: The $1,000 Workmanship Guarantee (the Guarantee) applies to claim-related repairs completed to your home or business with respect to repairs conducted by a service provider you have been referred by us and the service provider does not fulfill their obligations under the terms of the written contract with you. We will reimburse you, up to a maximum of $1,000, for an alternate service provider to complete the work necessary to fulfill the terms of the original written contract. The Guarantee applies only to approved repairs of damage which were a direct result of your covered claim and performed by one of our recommended service providers. It does not extend to any work that may have been completed beyond the scope of a claim. The guarantee does not apply to damage resulting from normal wear and tear, deterioration, and to the exclusions under your insurance policy. The Guarantee is non-transferable. The $1,000 Workmanship Guarantee is provided by the applicable Aviva subsidiary insurance company.