March 9, 2023 (TORONTO, ON) – Insurer Aviva plc reported its full-year 2022 results today. Jason Storah, CEO of Aviva Canada had this to say about the Canadian performance:
“Aviva Canada delivered strong results for FY2022, achieving a combined operating ratio of 92.5% (FY2021: 90.7%) and premium growth of 8.6% (FY2021: 5.6%), which has moved us into second place in the market.
These results are testament to the hard work by our brilliant people in simplifying the business, building resilience and embedding a high performance and customer-centric culture across Aviva.
Like many Canadians and businesses, we are very focused on managing the challenges ahead. We remain committed to being there for our customers and delivering on what matters most – ensuring they have the right insurance coverage and getting them back on their feet quickly after a claim.
Despite inflationary impacts, increased claims frequency and unique challenges with reinsurance, we’re continuing to invest significantly in Aviva’s future: improving the customer experience, targeting growth and driving efficiencies. What’s exciting about today’s results is that there’s so much more we can and will deliver on our Aviva promise – to our customers, brokers, partners and shareholders.”