March 4, 2021 (Toronto, Ontario) - Global insurer Aviva plc reported its annual results today. Jason Storah, CEO of Aviva Canada had this to say about the Canadian performance:
“Aviva Canada delivered solid results in 2020 with a Combined Operating Ratio of 94.7% from 97.8% (FY2019). It has been a difficult year for many and we are glad to have been able to offer drivers and businesses a range of temporary and longer-term relief measures to help them through the challenges created by COVID-19.
I am particularly proud of our highly engaged employees who consistently raise the bar on delivering exceptional service to customers in these challenging times; doing right by customers and helping people and businesses get back on track quickly after a claim.
As we head into 2021, we’re focused on enhancing our customers’ experience, investing in our business and working to achieve our climate commitment.”
For a full overview of Aviva plc results, the global press release is available here.