Report a scam

Use this form to check if something you've seen or heard from us (digitally, through the mail or by phone) is genuine — or if it's a scam. One of our team will be in touch to discuss what happened within 4 business days.


Send us an email

Do you have an Aviva policy?
Do you have any of the scam details?
Did the contact claim to be from Aviva or use Aviva documents? (optional)
Has any follow up document signing been requested, online or by person attending your address? (optional)
Have you paid any money to the contact? (optional)

By clicking submit you agree that an Aviva representative may contact you via telephone, email, SMS or letter, in order to review and discuss the information provided. If you are submitting personal information on behalf of someone else; you confirm that you have full legal authority to act on behalf of that person. 

Aviva may obtain personal information from you and other sources or disclose personal information to such other third parties (i.e. police, regulators and industry partners). The personal information to be collected and the third parties that may be contacted will vary in accordance with the nature of the complaint. Aviva will collect, use and disclose personal information in accordance with Aviva’s privacy policy https://www.aviva.ca/en/footer/privacy/.