With the recent weather events in Atlantic Canada, we are experiencing larger call volumes and wait times. We appreciate your patience as we are working to service all of our customer calls. Alternatively, you can make a claim on our claims page where an adjuster will be assigned to your file after submission.
Make a claim or Call us or FAQ
Make a claim
There when you need us
1-866-MYAVIVA (1-866-692-8482)
Call us and a claims care advisor will ensure you receive fast, reliable and personal support. Or submit your claim online.
Call us
For general inquiries call
1-800-387-4518
TTY:
1-800-855-0511
- Monday to Friday
- 8:00 am - 8:00 pm ET
FAQ
- What is insurance?
Insurance is a safety net to protect you and your family’s financial well-being in the case of an unexpected loss. It is a legal arrangement that guarantees support in the event of a covered accident or incident.
- Is the insurance industry regulated?
Yes, by provincial governments whose role it is to ensure fairness and quality in the industry.
- How do I make a claim?
If you’re in a car accident or something happens to your home, claims experts will walk you through filing a claim. Call 1-866-692-8482 to begin.