Catastrophe Response

Helping Canadians come back strong

When a disaster strikes, such as wildfire, flood or tornado, Canadians can take comfort that Aviva will be there to support our customers and start the recovery process swiftly. Being there and ready to help is invaluable to our customers and the affected community.

Together with local insurance brokers and our network of professional suppliers, we’ll help our customers recover and rebuild.

Our national Catastrophe Claims Team is comprised of expert claims staff from across Canada who are ready to mobilize at any time to help customers in need. We constantly monitor potential severe-weather situations, ready to respond 24/7.

We’re ready when disaster happens. All our claims response teams can be reached 24/7 at 1 866 MYAVIVA (1-866-692-8482).